May 16, 2013

Thursday, May 16, 2013

Southwest Airlines scores high in new study

When it comes to customer satisfaction, Southwest Airlines is flying high. The airlines, a frequent flyer out of  Burbank’s Bob Hope Airport, ranked second only to JetBlue  Airways for low cost carriers in the J.D. Power and Associates’ 2013 North America Airline Satisfaction study. Out of a total points of 1,000, JetBlue led the list of low-cost carriers with 787, […]