To my surprise, we got some pretty good eats at Big Mama’s and Papa’s Pizzeria in Burbank. It’s hard to live up to the hype from the 2014 Academy Awards pizza delivery stunt and all that attention from the Ellen Degeneres Show. Nevertheless, we left this pizza joint full and satisfied after a quick-lunch last week. However, it almost did not happen.
I saw a help wanted sign for a cook on the door and just about turned around to head somewhere else. If the place is looking for a cook that would suggest the kitchen was understaffed.
That may or may not have been the case when we were there, but most importantly it did not stop the staff from providing us a good meal. Oh there was a mishap. The soda machine went flat. Instead of freaking out about it, the cashier went in the back and returned promptly with can sodas for the customers. He told us to just ask if we wanted seconds.
A lot of choices on the menu from sandwiches to salads, to chicken dishes to pastas to wraps and a long list of pizzas. My husband is a big fan of Mexican food so we selected a medium Mexican pizza with tomato sauce, cheddar cheese, mozzarella cheese, pepperoni, red onions, red bell peppers, meatballs, and cilantro. We had them hold the jalapeno peppers. Along with the cost of two sodas at $1.99 each, the bill came to $22.08.
A short time later, the pizza was brought to our table hot from the oven. We made quick work of that pie and enjoyed every bit. We order it with a thin crust — no extra charge.
As we were leaving, a busboy came over to clear the table. Unlike a lot of places, he spritzed the table top with some kind of cleaner and then wipe it. I’ve seen the tables wiped with some dirty rag and that’s about it.
Good customer service and a good meal at Big Mama’s and Papa’s Pizzeria in Burbank. We’d definitely go back again. Check out their website for valuable coupons.